Posts tagged as:

patient counseling

Coping with Difficult Patients

by Tera.Tuten on April 24, 2019

The vast majority of your patients come in and out of the pharmacy without a lot of fanfare. They are pleasant, complaint, and grateful as they come in to fill their prescriptions or get advice about their medications. Even those who are a bit indifferent and passive are simple enough to deal with. Now and then however, someone comes through who is angry, upset, or even combative. That one challenging patient out of a hundred or more can create a large amount of stress and put a real damper on an otherwise great day. So, what do you do? Here are some tips for coping with difficult patients that can help you make the best out of a tough situation. [click to continue…]


Counseling Patients on OTC Pain Medications

by pharmacy on January 20, 2016

nsaid_drug_interaction_factsAcetaminophen, nonsteroidal anti-inflammatory (NSAID) drugs, and other non-opioid over-the-counter pain medications can be somewhat challenging for patients to manage on their own. Pharmacists play a critical role in patient education to ensure they are not only using the medications correctly, but they are not creating serious risks to their health with potential drug interactions.  [click to continue…]


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